RPM Septic Systems LLC Danbury, CT | License #005442 Effective Date: July 9, 2026

1. Agreement to Terms

These Terms of Service govern your use of rpmseptic.com and any services you request from RPM Septic Systems LLC (“RPM Septic,” “we,” “us,” or “our”). By using this website or requesting our services, you agree to these terms. If you do not agree, please do not use this site or request our services.

2. About RPM Septic Systems LLC

RPM Septic Systems LLC is a family-owned septic services company based in Danbury, CT, founded in 1999 by Ralph P. Merlo Jr. We serve homeowners and businesses in Fairfield, Litchfield, and New Haven counties in Connecticut, along with parts of Westchester and Putnam counties in New York. We hold CT License #005442 and carry insurance for the work we do.

3. Use of This Website

You may use this website to learn about our services, request a quote, or contact our team. You agree not to use this site for any unlawful purpose or in a way that could damage, disable, or interfere with the site or its normal operation.

Content on this website, including text, photos, and graphics, belongs to RPM Septic Systems LLC unless otherwise noted. You may not copy or reuse this content without our permission.

4. Our Services

RPM Septic Systems LLC provides septic pumping, cleaning, installation, repair, septic excavation, and drainage services, including French drains, surface drainage, and drain field drainage. We offer emergency service Monday through Saturday.

Every job starts with a real assessment of your system. We quote what the job requires. Estimates are based on the information available at the time and may change if we find different conditions once work begins. We will always let you know before any change in scope or cost.

5. SMS and Text Messaging Terms

By providing your phone number and opting in, you agree to receive text messages from RPM Septic Systems LLC related to appointment confirmations, scheduling updates, service reminders, quotes, and general communication about your service request.

Message Frequency Message frequency varies depending on your requests, scheduled services, and interactions with RPM Septic Systems LLC.

Message and Data Rates Message and data rates may apply. Your wireless carrier’s rates and terms govern any charges associated with receiving or sending text messages. You must be 18 years of age or older to use this SMS service.

Consent Consent to receive marketing text messages is not a condition of purchasing any goods or services. You may request service by calling us directly at (203) 942-2100 without consenting to marketing messages.

Your Information Your consent to receive SMS messages is not shared with third parties.

Carrier Liability Carriers are not liable for delayed or undelivered messages.

Opting Out

You may cancel SMS messages at any time by replying STOP to any message from RPM Septic Systems LLC.

After you send STOP, you may receive one final confirmation message letting you know you have been unsubscribed. After that confirmation, we will no longer send messages covered by that SMS program unless you opt in again.

We may also recognize similar opt-out requests, such as CANCEL, END, QUIT, or UNSUBSCRIBE, where supported by our messaging provider.

An SMS opt-out applies to text messages only. It does not cancel a scheduled appointment, active service request, contractual notice, email communication, or phone call.

Getting Help

For assistance, reply HELP to any message from RPM Septic Systems LLC.

You may also contact us directly:

Phone: (203) 942-2100 Email: rpmsepticsystems@earthlink.net

6. Privacy

We collect contact information such as your name, phone number, email address, and service address to schedule and complete the work you request. We use this information to communicate with you about your service, provide estimates, and follow up as needed. We do not sell your information to third parties.

7. Pricing and Estimates

Pricing on this website is provided for general reference only. Final pricing depends on the specific conditions of your property and system. We provide a written estimate before beginning any work.

8. Limitation of Liability

RPM Septic Systems LLC performs work in line with applicable Connecticut licensing and industry standards. We are not responsible for delays or issues caused by conditions outside our control, including weather, site access, underground utilities not properly marked, or pre-existing system damage not disclosed at the time of the estimate.

9. Governing Law

These terms are governed by the laws of the State of Connecticut, without regard to conflict of law principles.

10. Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted means you accept the updated terms.

11. Contact Us

RPM Septic Systems LLC Danbury, CT Phone: (203) 942-2100 Email: services@rpmseptic.com Website: rpmseptic.com