RPM Septic Systems LLC

Privacy Policy

Effective Date: April 2026

This Privacy Policy explains what information RPM Septic Systems LLC (‘RPM,’ ‘we,’ ‘us,’ or ‘our’) collects when you visit rpmseptic.com or contact us, how we use that information, and your rights regarding it.

By using this website, you agree to the practices described in this policy. If you have questions, contact us directly.

1. Information We Collect

1.1 Information You Provide

When you submit a contact form, request a quote, or reach out through our website, we collect:

  • Name
  • Phone number
  • Email address
  • Property address


We use this information to respond to your inquiry, schedule service, and provide estimates. We do not sell your contact information to third parties.

1.2 Information Collected Automatically

When you visit our website, certain technical information is collected automatically, including:

  • IP address
  • Browser type and version (user agent)
  • Pages visited and time spent on the site
  • Referring URL (the page you came from)
  • Device type and operating system

 

This information is collected through cookies and tracking technologies described in Section 3.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your questions and service requests
  • Schedule and confirm appointments
  • Provide estimates and follow up on open quotes
  • Improve the performance and usability of our website
  • Understand how visitors find and use our site so we can make it more useful
  • Deliver relevant ads to people who have visited our site (see Section 3)

 

We do not use your information for automated decision-making or profiling. We do not sell your personal information.

3. Cookies and Tracking Technologies

Our website uses cookies and third-party tracking tools. A cookie is a small file placed on your device when you visit a website. It helps the site remember your preferences and track activity over time.

3.1 Tools We Use

Google Analytics 4 (GA4) – We use GA4 to understand how visitors interact with our website – which pages they visit, how long they stay, and how they found us. Google may use this data according to its own privacy policies. You can opt out using the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.

Meta Pixel (Facebook/Instagram) – We use the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram and to show ads to people who have visited our site. Meta may use this data in accordance with its Data Policy at facebook.com/privacy/policy. You can manage your ad preferences at facebook.com/ads/preferences.

Microsoft Clarity – We use Microsoft Clarity to record anonymized user sessions and heatmaps. This helps us understand how people use the site and where improvements can be made. Clarity does not collect personally identifiable information on its own. Learn more at clarity.microsoft.com.

We may add or remove tracking tools over time. When we do, we will update this policy to reflect those changes.

3.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Keep in mind that disabling cookies may affect how parts of our website function.

For more information on managing cookies by browser, visit:

  • Chrome: support.google.com/chrome/answer/95647
  • Firefox: support.mozilla.org/en-US/kb/cookies
  • Safari: support.apple.com/guide/safari
  • Edge: support.microsoft.com/en-us/microsoft-edge

4. Third-Party Services and Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. This policy applies only to information collected through rpmseptic.com.

Third-party tools we use (listed in Section 3) operate under their own privacy policies. We encourage you to review those policies if you have questions about how those companies handle data.

5. Data Retention

We retain contact form submissions and related records for as long as reasonably necessary to respond to inquiries and maintain business records. Technical data collected through analytics tools is retained according to the settings and policies of each tool.

If you would like us to delete your information, contact us at the information listed in Section 8 and we will do so to the extent technically possible.

6. Data Security

We take reasonable steps to protect the information we collect against unauthorized access, loss, or misuse. This includes using secure form submission practices and working with reputable third-party tools.

No method of transmission over the internet is completely secure. While we do our best to protect your information, we cannot guarantee absolute security.

7. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, contact us and we will delete it promptly.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete information we hold about you. To make a request, contact us directly:

RPM Septic Systems LLC

Phone: (203) 942-2100

Email: rpmsepticsystems@earthlink.net

Website: rpmseptic.com

Mailing Address: Danbury, CT

We will respond to reasonable requests within a reasonable timeframe. We may need to verify your identity before processing a request.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after changes are posted means you accept the updated policy.

We recommend checking this page periodically if you have questions about how we handle your data.


RPM Septic Systems LLC  |  Danbury, CT  |  (203) 942-2100  |  rpmseptic.com

Licensed #005442  |  Insured